Return & Refund Policy

15-Day Return Policy

We want you to be happy with your purchase. If you are not satisfied with your order, you may request a return within 15 days of receiving your item.

Return Conditions

To be eligible for a return:

  • The return request must be made within 15 days of delivery.
  • The item should be unused and in its original condition.
  • The product should be returned with its original packaging where reasonably possible.
  • Items should not be damaged due to misuse, accidents or improper handling.
  • Proof of purchase or order details may be required.

Damaged or Incorrect Items

If you receive an item that is damaged, defective or different from what you ordered, please contact us as soon as possible with your order number and clear photos of the item.

We will review the issue and work with you to provide an appropriate solution.

Refunds

Once your returned item has been received and inspected, we will notify you whether your return has been approved.

If approved, the refund will be processed to your original payment method.

Please allow additional time for your payment provider or bank to process the refund.

Items That Cannot Be Returned

Returns may not be accepted for items that:

  • Have been used, damaged or altered after delivery.
  • Are returned outside the 15-day return period.
  • Are missing essential parts or accessories due to customer handling.
  • Cannot reasonably be resold because of their condition.

Return Shipping

If you are returning an item because you have changed your mind or no longer require it, return shipping arrangements may apply.

If the item is faulty, damaged or incorrectly supplied, please contact us before returning it so we can provide the appropriate instructions.